Account and Data Deletion | Jovida Daily

Learn how to request deletion of a Jovida Daily account, what account data is deleted, what data may be retained, and applicable retention periods.

FluxVita Corporation - Jovida Daily

Effective Date: July 8, 2026 Last Updated: July 8, 2026

How to Request Account Deletion

Jovida Daily is published by FluxVita Corporation. To request deletion of your Jovida Daily account and associated data, please follow these steps:

1. Email support@fluxvita.com from the email address connected to your Jovida Daily account.
2. Use the subject line: Delete My Jovida Daily Account.
3. Include the email address on your account and, if you used SMS, WhatsApp, iMessage, or phone-based features, the phone number connected to the account.
4. State that you want FluxVita Corporation to delete your Jovida Daily account and associated personal data.
5. If we need to verify account ownership, reply to our verification request so we can complete the deletion.

You may also request deletion inside Jovida Daily if the account deletion option is available in your version of the app: open Settings > Account > Delete Account and confirm the request.

We will acknowledge your request and remove the account from active Jovida Daily service systems within 30 days after verification, unless a longer period is required by law, security, fraud prevention, dispute resolution, or another lawful exception. Some records may be retained for the limited periods described below.

Data We Delete

When your Jovida Daily account is deleted, we delete or de-identify personal data associated with your account, including:

• Account profile information, such as name, email address, phone number, account identifiers, and authentication records.
• Task and productivity data, including todos, reminders, task descriptions, schedules, priorities, completion status, notes, and recurring task patterns.
• Onboarding answers, preferences, app settings, personalization data, and AI companion memory tied to your account.
• Messages, conversation history, uploaded content, voice message transcripts, and customer interactions tied to the account, except where retained under the sections below.
• Device sessions, access tokens, API keys, and account-specific security credentials controlled by FluxVita Corporation.

Deleting your account is separate from canceling a paid subscription. If you purchased a subscription through Google Play, you must cancel that subscription in Google Play to avoid future charges.

Data We May Retain

Some data may be retained after account deletion where necessary for legal, security, accounting, fraud prevention, dispute resolution, or operational reasons:

• Purchase, subscription, refund, tax, and accounting records may be retained for up to 7 years, or longer if required by applicable law. This may include records received from Google Play, Apple App Store, or payment processors.
• Limited personal identifiers may be retained for up to 12 months where necessary for legal, tax, audit, fraud prevention, or dispute resolution purposes, then deleted unless another retention period in this section applies.
• Security, abuse-prevention, and access logs may be retained for up to 90 days after account deletion, unless they are needed for an active security, fraud, legal, or dispute investigation.
• Customer support correspondence and deletion request records may be retained for up to 3 years so we can document and audit how requests were handled.
• Encrypted backups may contain deleted account data until they are overwritten in the ordinary backup cycle, typically within 90 days.
• Data subject to a legal hold, regulatory requirement, active dispute, chargeback, fraud review, or law enforcement request may be retained for as long as necessary to satisfy that requirement.
• Aggregated or de-identified data that can no longer reasonably identify you may be retained indefinitely for analytics, security, service improvement, and reporting.

Contact

For account deletion requests or questions about this page, contact:

FluxVita Corporation Email: support@fluxvita.com Subject: Delete My Jovida Daily Account