Privacy Policy | Jovida Life Coach

Read the Jovida Life Coach privacy policy, including how goal, habit, account, and app usage data are handled and which choices users control.

Fluxvita Corporation - jovida

Effective Date: Upon your acceptance and use of the Services Last Updated: October 30, 2025

1. INTRODUCTION

Welcome to jovida, a health and wellness coaching service operated by Fluxvita Corporation ("Fluxvita," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services through our mobile application ("App"), website at jovida.ai ("Website"), and other communication channels including WhatsApp, iMessage, SMS, email, and phone (collectively, the "Services").

Our Commitment to Your Privacy:

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Important Note: This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the Services.

---

2. INFORMATION WE COLLECT

We collect several types of information to provide and improve our Services:

2.1 Personal Information You Provide

Account Information:

Profile and Health Information:

Payment Information:

Communications:

2.2 Health and Wellness Data from Wearable Devices

When you connect your wearable devices or health apps, we may collect:

From Apple Health, Google Fit, Fitbit, Garmin, Amazfit, Huawei Health, Xiaomi Health, and other platforms:

Important: We only access the specific data you authorize when connecting these devices. You can manage these permissions at any time through your device settings.

2.3 Automatically Collected Information

Device and Usage Information:

Cookies and Tracking Technologies:

2.4 Information from Third Parties

We may receive information from:

2.5 Biometric Data and Voice Recordings

Voice Recordings: We may collect voice recordings when you use voice features to communicate with our AI coach (via App, phone, WhatsApp, or other channels).

Important Notice Regarding Biometric Identifiers (Illinois BIPA and Similar Laws):

We do NOT collect, store, or create biometric identifiers or biometric information as defined by the Illinois Biometric Information Privacy Act (BIPA) or similar state biometric privacy laws, including:

How We Use Voice Recordings:

If Future Biometric Features Are Introduced: Should we introduce any features that collect, use, or store biometric identifiers in the future, we will:

  1. Provide you with separate written notice and obtain your informed written consent before collection
  2. Publicly disclose our biometric data retention schedule and destruction guidelines
  3. Implement heightened security measures
  4. Comply with all applicable biometric privacy laws, including BIPA
  5. Never sell, lease, or trade biometric information

For Illinois Residents: If you are an Illinois resident and have concerns about biometric data, please contact us at support@fluxvita.com.

---

3. HOW WE COLLECT INFORMATION

We collect information through:

  1. Direct Input: When you create an account, update your profile, or communicate with our AI coach
  2. Automatic Collection: Through cookies, analytics tools, and app functionality
  3. Device Integrations: When you authorize connections to wearable devices and health platforms
  4. Third-Party Services: From payment processors, social media, and authentication providers
  5. Inferences: We may derive insights from the data you provide (e.g., estimating optimal sleep schedules)

---

4. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

4.1 To Provide and Improve Our Services

4.2 For Research and Analytics

Important: Research use involves data that has been de-identified (stripped of personal identifiers) so it cannot reasonably be linked back to you.

4.3 For Business Operations

4.4 For Security and Fraud Prevention

4.5 With Your Consent

For any other purposes disclosed to you at the time of collection or with your explicit consent.

---

5. HOW WE SHARE YOUR INFORMATION

We do NOT sell your personal information to third parties. We may share your information in the following circumstances:

5.1 With Service Providers

We share information with third-party service providers who perform services on our behalf:

AI and Technology Partners:

Payment Processors:

Communication Platforms:

Wearable Device Platforms:

Special Notice for Apple HealthKit and Google Fit Data:

We collect health data from Apple HealthKit, Google Fit, and other health platforms solely for the following purposes:

We do NOT:

Your Control:

Apple HealthKit Compliance: This use of HealthKit data complies with Apple's App Store Review Guidelines Section 5.1.3 (Health and Health Research).

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 For Legal Reasons

We may disclose your information when required by law or when we believe disclosure is necessary to:

5.3 Business Transfers

If Fluxvita is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

5.4 With Your Consent

We may share your information with third parties when you explicitly consent, such as:

5.5 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably identify you for research, marketing, or other purposes.

---

6. DATA RETENTION

6.1 Active Accounts

We retain your personal information for as long as your account is active and as necessary to provide you with the Services.

6.2 After Account Deletion

When you delete your account:

6.3 How to Delete Your Account

You can delete your account at any time by:

  1. Going to Account Settings in the App or Website
  2. Selecting "Delete Account"
  3. Following the confirmation steps

Or contact us at support@fluxvita.com

---

7. DATA SECURITY

We implement industry-standard security measures to protect your information, including:

Important Limitation: No security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

---

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

8.1 General Rights

8.2 AI Training Consent (Opt-In)

We only use your conversations and data for AI model training if you explicitly consent:

During Registration or in Settings:

  1. You must actively check the box: "I consent to use my data for AI model training and improvement"
  2. This consent is entirely optional and does not affect core coaching functionality
  3. You can withdraw consent at any time by going to Settings > Privacy > AI Training and unchecking the box

Important: Whether you consent or not, you will still receive full AI coaching services. Consenting only helps us improve future models for all users.

8.3 How to Exercise Your Rights

To exercise any of these rights:

We will respond within 30 days for most requests (45 days for GDPR requests).

---

9. COOKIES AND TRACKING TECHNOLOGIES

9.1 What We Use

9.2 Your Choices

Browser Settings: Most browsers allow you to block or delete cookies. Visit your browser's help section for instructions.

Opt-Out Links:

Note: Disabling cookies may limit some functionality of the Services.

---

10. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites, apps, or services (e.g., wearable device apps, social media platforms). This Privacy Policy does not apply to those third parties. We are not responsible for their privacy practices. Please review their privacy policies before providing them with information.

Third-Party AI Providers: Our AI models use services from OpenAI, Anthropic, Google, and other providers. Each has its own privacy policy:

Data Retention and Training Practices:

We use enterprise/API-level agreements with AI providers and configure them to minimize data retention and prohibit training on your data:

Where a provider does not support absolute zero retention, we employ contractual and technical controls to limit data use and retention duration, and we disclose those limitations here. Your conversations are shared with AI providers only to the extent necessary to generate coaching responses.

---

11. CHILDREN'S PRIVACY

Our Services are intended for users 18 years of age and older. We do not knowingly collect personal information from individuals under 18 years of age. If we learn we have collected information from someone under 18, we will delete it promptly. If you believe we have collected information from an individual under 18, please contact us at support@fluxvita.com.

---

12. INTERNATIONAL DATA TRANSFERS

Fluxvita is based in the United States. If you access our Services from outside the U.S., your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate.

For European Users: We rely on Standard Contractual Clauses and other approved mechanisms for international data transfers. You have the right to request information about these safeguards by contacting us.

---

13. STATE-SPECIFIC PRIVACY RIGHTS

13.1 California Residents (CCPA/CPRA)

Your California Privacy Rights:

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights:

  1. Right to Know: Request disclosure of personal information collected, used, and shared
  2. Right to Delete: Request deletion of personal information (subject to exceptions)
  3. Right to Correct: Request correction of inaccurate personal information
  4. Right to Opt-Out: We do NOT sell or share personal information, so no opt-out is necessary
  5. Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide the Services
  6. Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Categories of Personal Information We Collect:

Authorized Agent: You may designate an authorized agent to make requests on your behalf by providing written authorization.

Verification: We will verify your identity before processing requests using email confirmation and account information.

Contact for California Privacy Rights: support@fluxvita.com with subject "California Privacy Request"

13.2 Virginia, Colorado, Connecticut, Utah, and Other U.S. States

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with comprehensive privacy laws have similar rights to:

Appeal Process: If we deny your privacy request, you have the right to appeal by emailing support@fluxvita.com with subject "Privacy Appeal."

13.3 Nevada Residents

Nevada residents may opt out of the sale of personal information. We do not sell personal information as defined by Nevada law.

13.4 Washington State (My Health My Data Act)

Washington residents have enhanced protections for consumer health data:

---

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  1. Update the "Last Updated" date at the top
  2. Notify you via email or in-app notification
  3. For significant changes, request your consent if required by law

Your continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

---

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Fluxvita Corporation Attn: Privacy Officer 8 THE GREEN Ste R Dover, DE 19901 United States

Email: support@fluxvita.com Website: https://fluxvita.com Product Website: https://jovida.ai

Response Time: We will respond to privacy inquiries within 30 days.

---

End of Privacy Policy

This Privacy Policy was drafted to comply with applicable U.S. federal and state privacy laws, including CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, Washington My Health My Data Act, and GDPR (for basic compliance). It is designed to protect both user privacy and Fluxvita Corporation's business interests.