Terms of Service | Jovida Life Coach

Read the terms that govern Jovida Life Coach accounts, subscriptions, AI coaching features, acceptable use, and service availability.

Fluxvita Corporation - jovida

Effective Date: Upon your acceptance and use of the Services Last Updated: October 30, 2025

1. ACCEPTANCE OF TERMS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SERVICES.

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "User") and Fluxvita Corporation ("Fluxvita," "we," "us," "our") governing your access to and use of the jovida services, including:

By creating an account, accessing, or using the Services in any manner, you:

  1. Acknowledge that you have read, understood, and agree to be bound by these Terms
  2. Agree to comply with all applicable laws and regulations
  3. Accept our Privacy Policy, which is incorporated by reference
  4. Represent that you meet the eligibility requirements in Section 4

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

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2. CHANGES TO TERMS

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes may be made to:

Notification of Changes:

Continued use of the Services after changes take effect constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically. The "Last Updated" date at the top indicates when the Terms were last revised.

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3. DESCRIPTION OF SERVICES

jovida is an AI-powered health and wellness coaching service designed to help users achieve their health goals through personalized guidance, motivation, and support.

3.1 Core Features

AI Coaching Conversations:

Multi-Platform Access:

Wearable Device Integration:

Daily Challenges and Gamification:

Social Sharing:

3.2 Service Limitations

IMPORTANT: THE SERVICES ARE PROVIDED FOR GENERAL WELLNESS AND LIFESTYLE COACHING PURPOSES ONLY. THE SERVICES ARE NOT INTENDED TO:

See Section 12 for complete health and medical disclaimers.

3.3 Service Availability

3.4 Geographic Availability

The Services are primarily intended for users in the United States. Access from other countries may be permitted but is not guaranteed. You are responsible for compliance with local laws when accessing the Services from outside the United States.

3.5 SMS, WhatsApp, iMessage, and Phone Communications

By providing your phone number and using our Services through SMS, WhatsApp, iMessage, or phone, you expressly consent to receive communications from jovida as follows:

Service-Related Messages (Non-Marketing):

Message Frequency: Message frequency varies based on your usage and interactions with the AI coach. You may receive multiple messages per day depending on your coaching activity.

Message and Data Rates: Standard SMS, data, and phone charges from your mobile carrier may apply. We are not responsible for carrier fees.

Opt-Out Instructions:

Help: Reply "HELP" to any SMS message or contact support@fluxvita.com for assistance.

Marketing Messages (Separate Consent Required): If we offer marketing or promotional messages in the future, we will request your separate written consent. Service-related communications are not marketing messages.

Important Notice:

Carrier Participation: Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers. Availability may vary.

By continuing to use our SMS, WhatsApp, iMessage, or phone services, you confirm your ongoing consent to receive communications as described above.

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4. ELIGIBILITY AND ACCOUNT REGISTRATION

4.1 Age Requirement

You must be at least 18 years of age to use the Services.

By using the Services, you represent and warrant that:

We do not knowingly collect information from or permit use by individuals under 18 years of age.

4.2 Account Creation

To access certain features, you must create an account by providing:

You are responsible for:

We are not liable for any loss or damage arising from unauthorized access to your account due to your failure to maintain security.

4.3 Account Restrictions

You may only create one account. Multiple accounts by the same individual are prohibited unless expressly authorized by us.

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5. SUBSCRIPTION PLANS AND PAYMENT

5.1 Subscription Options

jovida offers the following subscription plans:

Pricing is displayed in the App and on the Website. All fees are in U.S. Dollars unless otherwise stated.

5.2 Payment Methods

We accept payment via:

Third-Party Payment Processors: Payment processing is handled by third-party providers (Stripe, Apple, Google, PayPal). By providing payment information, you agree to their terms of service and privacy policies. We do not store full credit card numbers on our servers.

5.3 Automatic Renewal

SUBSCRIPTIONS AUTOMATICALLY RENEW UNLESS CANCELED BEFORE THE RENEWAL DATE.

Renewal Reminders (California and All U.S. Users):

These reminders apply to all U.S. customers to ensure transparency and comply with California's Automatic Renewal Law (ARL) and similar state requirements.

5.4 Price Changes

We reserve the right to change subscription prices at any time. For existing subscribers:

5.5 Taxes

All fees are exclusive of applicable taxes (sales tax, VAT, GST, etc.). You are responsible for paying any taxes imposed by your jurisdiction.

5.6 Failed Payments

If payment fails:

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6. FREE TRIAL

6.1 Trial Period

We may offer a 3-day free trial for new subscribers. Trial eligibility and terms may vary and will be displayed during signup.

6.2 Trial to Paid Subscription

AUTOMATIC CONVERSION:

6.3 Trial Limitations

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7. CANCELLATION AND REFUNDS

7.1 How to Cancel

Easy Online Cancellation: We provide a cancellation process that is as easy and convenient as the signup process, with no additional obstacles or retention tactics. You may cancel your subscription at any time through the following methods:

In-App (Easiest Method):

  1. Go to Account Settings
  2. Select "Subscription"
  3. Click "Cancel Subscription" (instant, no phone call or email required)

For App Store Subscriptions (iOS):

  1. Open iPhone Settings → Your Name → Subscriptions
  2. Select jovida subscription
  3. Tap "Cancel Subscription"

For Google Play Subscriptions (Android):

  1. Open Google Play Store → Menu → Subscriptions
  2. Select jovida subscription
  3. Tap "Cancel Subscription"

Via Email (Alternative): Email support@fluxvita.com with subject "Cancel Subscription" and we will process your cancellation within 1 business day

Important:

7.2 Effect of Cancellation

7.3 Refund Policy

GENERAL POLICY: NO REFUNDS

Except as required by law, all subscription fees are non-refundable. This includes:

EXCEPTION: 3-DAY COOLING-OFF PERIOD FOR U.S. CUSTOMERS

U.S. customers may request a full refund within 3 days of the initial purchase or renewal by:

  1. Emailing support@fluxvita.com with subject "Refund Request"
  2. Including your account email, purchase date, and reason for refund
  3. Submitting the request within 3 days (72 hours) of payment

Note: This cooling-off period does not apply to free trial conversions—the 3-day period begins after the first paid charge.

7.4 App Store and Google Play Refunds

For subscriptions purchased through Apple App Store or Google Play Store:

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8. USER RESPONSIBILITIES AND ACCEPTABLE USE

8.1 Your Responsibilities

You agree to:

8.2 Prohibited Conduct

You agree NOT to:

Misuse the Services:

Compromise Security:

Infringe Rights:

Abuse the Services:

Misrepresent Information:

8.3 Consequences of Violations

Violation of these Terms may result in:

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9. INTELLECTUAL PROPERTY RIGHTS

9.1 Ownership of Services

The Services, including all content, features, functionality, software, code, algorithms, AI models, designs, graphics, logos, trademarks, and documentation (collectively, "Fluxvita IP"), are owned by Fluxvita Corporation and are protected by U.S. and international intellectual property laws.

You acknowledge and agree that:

9.2 Limited License to Use Services

Subject to your compliance with these Terms, Fluxvita grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

This license does NOT permit you to:

9.3 Trademarks

"jovida," "Fluxvita," and associated logos are trademarks or registered trademarks of Fluxvita Corporation. Other trademarks, service marks, and trade names appearing in the Services are the property of their respective owners.

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10. USER CONTENT AND LICENSE

10.1 User Content Definition

"User Content" means any information, data, text, messages, photos, health data, and other materials you submit, upload, or transmit to the Services, including:

10.2 Your Ownership

You retain ownership of your User Content. However, by submitting User Content to the Services, you grant Fluxvita certain rights as described below.

10.3 License Grant to Fluxvita

By submitting User Content, you grant Fluxvita a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

Use, store, and process your User Content to:

Create derivative works from your User Content, such as:

Important Limitations:

10.4 Representations and Warranties

By submitting User Content, you represent and warrant that:

10.5 Prohibited User Content

You may not submit User Content that:

10.6 Monitoring and Removal

We have the right, but not the obligation, to:

We do not pre-screen User Content and are not responsible for User Content submitted by users.

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11. AI-GENERATED CONTENT

11.1 AI-Generated Content Definition

"AI-Generated Content" means content created by our AI systems in response to your inputs, including:

11.2 Ownership and Rights

The ownership and use of AI-Generated Content is subject to evolving legal standards. To provide clarity:

Fluxvita's Rights:

Your Rights:

Restrictions: You may NOT:

11.3 No Warranty of AI-Generated Content

AI-Generated Content is provided "as is" without warranties of any kind. See Section 13 for complete disclaimers regarding accuracy, reliability, and fitness for purpose.

IMPORTANT: Do not rely solely on AI-Generated Content for critical health decisions. Always consult qualified healthcare professionals.

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12. HEALTH AND MEDICAL DISCLAIMERS

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

12.1 Not Medical Advice or Services

THE SERVICES, INCLUDING ALL AI-GENERATED CONTENT, ARE FOR GENERAL INFORMATIONAL, EDUCATIONAL, AND MOTIVATIONAL PURPOSES ONLY. THE SERVICES DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR PROFESSIONAL HEALTH CARE SERVICES.

The Services are NOT a substitute for:

12.2 No Doctor-Patient Relationship

USE OF THE SERVICES DOES NOT CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT, OR ANY OTHER PROFESSIONAL-CLIENT RELATIONSHIP between you and Fluxvita, our AI systems, or our personnel.

12.3 Consult Healthcare Professionals

You should always:

12.4 Medical Emergencies

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 (U.S.) OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. DO NOT USE THE SERVICES FOR EMERGENCY MEDICAL ASSISTANCE.

The Services are not designed for or capable of providing emergency assistance.

12.5 Health Risks and Disclaimers

You acknowledge and agree that:

12.6 User Responsibility for Health Decisions

YOU ARE SOLELY RESPONSIBLE FOR:

12.7 No Endorsement

We do not endorse any specific tests, products, procedures, opinions, or other information mentioned in the Services or User Content. Any reliance on such information is solely at your own risk.

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13. DISCLAIMERS OF WARRANTIES

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY.

13.1 "AS IS" and "As Available" Basis

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

FLUXVITA EXPLICITLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

13.2 No Guarantee of Results

WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT:

13.3 AI Technology Limitations

ARTIFICIAL INTELLIGENCE TECHNOLOGY HAS INHERENT LIMITATIONS:

YOU USE AI-GENERATED CONTENT AT YOUR OWN RISK.

13.4 Third-Party Content and Services

We are not responsible for:

13.5 User Content

We do not endorse, support, or guarantee the accuracy of User Content. Any reliance on User Content is at your own risk.

13.6 Changes to Services

We may modify, suspend, or discontinue any aspect of the Services at any time without notice or liability. Features you rely on may be changed or removed.

13.7 Geographic Limitations

The Services may not be available in all geographic locations. We do not warrant that the Services are appropriate or available for use outside the United States.

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14. LIMITATION OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS THE AMOUNT YOU CAN RECOVER FROM US.

14.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLUXVITA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, "FLUXVITA PARTIES") SHALL NOT BE LIABLE FOR ANY:

Indirect, Incidental, Special, Consequential, or Punitive Damages, including but not limited to:

This exclusion applies regardless of:

14.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF FLUXVITA PARTIES FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED:

This limitation applies to the fullest extent permitted by applicable law.

14.3 Basis of the Bargain

You acknowledge that the disclaimers and limitations in these Terms:

Without these limitations, we could not provide the Services at the current pricing.

14.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law (e.g., liability for gross negligence, fraud, or willful misconduct).

14.5 Separate Causes of Action

Each provision of Sections 13 and 14 applies separately to each cause of action and continues in effect even if other provisions are held invalid or unenforceable.

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15. INDEMNIFICATION

15.1 Your Obligation to Indemnify

You agree to defend, indemnify, and hold harmless Fluxvita Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

  1. Your use or misuse of the Services
  2. Your violation of these Terms
  3. Your violation of any law, regulation, or third-party rights
  4. Your User Content, including any infringement of intellectual property rights or privacy violations
  5. Your health decisions or actions based on the Services
  6. Any false or misleading information you provide
  7. Access to the Services using your account credentials, whether authorized or unauthorized, if caused by your failure to maintain account security

15.2 Defense and Settlement

Fluxvita reserves the right to:

You may not settle any claim without our prior written consent if the settlement imposes any obligation or liability on Fluxvita.

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16. THIRD-PARTY SERVICES AND LINKS

16.1 Third-Party Integrations

The Services integrate with third-party platforms, including:

16.2 Third-Party Terms Apply

When you use third-party services:

16.3 Third-Party Links

The Services may contain links to third-party websites, apps, or resources. We provide these links for convenience only and do not:

You access third-party sites at your own risk.

16.4 No Liability for Third Parties

Fluxvita is not liable for:

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17. TERMINATION AND SUSPENSION

17.1 Termination by You

You may terminate this Agreement at any time by:

  1. Canceling your subscription (see Section 7.1)
  2. Deleting your account in Settings
  3. Emailing support@fluxvita.com with a termination request

Effect: Upon termination, your access to the Services will cease at the end of the current billing period (or immediately if you delete your account).

17.2 Termination or Suspension by Fluxvita

We may, at our sole discretion and without liability:

Grounds for termination or suspension include, but are not limited to:

17.3 Notice

We will generally provide advance notice of termination or suspension, except in cases involving:

In such cases, we may terminate immediately without notice.

17.4 Effect of Termination

Upon termination by either party:

Access: Your right to access and use the Services immediately ceases

Data: We will retain and delete your data according to our Privacy Policy (see Section 6)

No Refunds: You will not receive a refund for any unused subscription period (except as provided in Section 7.3)

Survival: Sections that by their nature should survive termination will survive, including:

Obligations: You remain liable for any accrued obligations (unpaid fees, indemnification, etc.)

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18. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

18.1 Informal Dispute Resolution (Mandatory First Step)

Before initiating arbitration or litigation, you and Fluxvita agree to attempt to resolve disputes informally for 60 days.

Process:

  1. Notification: Send a detailed written description of the dispute to:
  1. Negotiation: Both parties will make good-faith efforts to resolve the dispute within 60 days
  1. Escalation: If unresolved after 60 days, either party may initiate arbitration

This informal resolution process is a prerequisite to arbitration. Failure to complete it may result in dismissal of your arbitration claim.

18.2 Binding Arbitration

AGREEMENT TO ARBITRATE:

If the informal process does not resolve the dispute, you and Fluxvita agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect.

You and Fluxvita waive the right to have disputes resolved in court by a judge or jury.

18.3 Arbitration Procedure

Initiating Arbitration:

Rules: Arbitration will be conducted under AAA Consumer Arbitration Rules available at https://www.adr.org/consumer

Arbitrator: A single neutral arbitrator will be selected according to AAA rules

Location:

Language: English

Discovery: Limited discovery as permitted by the arbitrator consistent with AAA rules

Decision: The arbitrator's decision will be final and binding, with limited grounds for appeal under applicable law

18.4 Arbitration Fees

Filing Fees:

Attorneys' Fees: Each party bears its own attorneys' fees unless the arbitrator awards fees to the prevailing party as permitted by law

18.5 Individual Arbitration Only (Class Action Waiver)

YOU AND FLUXVITA AGREE THAT DISPUTES WILL BE ARBITRATED ON AN INDIVIDUAL BASIS ONLY.

Class Action Waiver:

If this class action waiver is found unenforceable, the entire arbitration provision in Section 18 will be void, and disputes will be resolved in court.

18.6 Exceptions to Arbitration

The following disputes are NOT subject to arbitration and may be brought in court:

  1. Small Claims Court: Either party may bring claims in small claims court if the claim qualifies and remains in that court
  2. Intellectual Property: Disputes related to intellectual property infringement (trademarks, copyrights, patents, trade secrets)
  3. Injunctive Relief: Either party may seek injunctive or equitable relief in court to prevent actual or threatened infringement or misappropriation of intellectual property or confidential information

18.7 Opt-Out Right (30 Days)

You have the right to opt out of this arbitration agreement within 30 days of first accepting these Terms.

To opt out:

  1. Send an email to: support@fluxvita.com
  2. Subject: "Arbitration Opt-Out"
  3. Include: Your full name, email address, and statement: "I opt out of the arbitration provision in the Terms and Conditions"
  4. Deadline: Must be received within 30 days of your first use of the Services or acceptance of these Terms

If you opt out:

18.8 Changes to This Section

We will provide 60 days' advance notice of material changes to this dispute resolution section. Changes will not apply to disputes that arose before the effective date of the change. You may reject changes by opting out within 30 days of the notice using the opt-out procedure above.

18.9 Survival

This dispute resolution provision survives termination of these Terms and your use of the Services.

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19. GOVERNING LAW

19.1 Applicable Law

These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with:

Without regard to its conflict of law principles.

19.2 Jurisdiction and Venue (If Arbitration Does Not Apply)

If a dispute is not subject to arbitration (e.g., you opted out, or an exception applies), you agree that:

19.3 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY LAW, YOU AND FLUXVITA WAIVE ANY RIGHT TO TRIAL BY JURY in any legal proceeding arising out of or relating to these Terms or the Services.

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20. GENERAL PROVISIONS

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between you and Fluxvita regarding the Services and supersede all prior agreements, understandings, and communications.

20.2 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable, or if not possible, severed from these Terms.

20.3 Waiver

No waiver by Fluxvita of any term or condition in these Terms will be deemed a continuing waiver or a waiver of any other term or condition. Fluxvita's failure to enforce any right or provision will not constitute a waiver of that right or provision.

20.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. Any attempted assignment in violation of this section is void.

Fluxvita may assign these Terms and transfer any rights or obligations to any affiliate, subsidiary, or successor entity, or in connection with a merger, acquisition, reorganization, or sale of assets, without your consent.

20.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated. No other person or entity has the right to enforce any provision of these Terms.

20.6 Force Majeure

Fluxvita is not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to:

20.7 Electronic Communications

By using the Services, you consent to receive communications from us electronically, including:

You agree that electronic communications satisfy any legal requirement that communications be in writing.

20.8 Language

These Terms are written in English. Any translated versions are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version prevails.

20.9 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

20.10 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Fluxvita. You have no authority to bind Fluxvita or make commitments on our behalf.

20.11 Export Control

The Services may be subject to U.S. export control laws. You agree to comply with all applicable export and import laws and regulations. You represent that you are not:

20.12 California Users

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice:

Complaint Assistance: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted:

20.13 Mobile Application Terms

For iOS Users:

For Android Users:

20.14 Feedback

If you provide us with feedback, suggestions, or ideas about the Services ("Feedback"), you grant Fluxvita a perpetual, irrevocable, worldwide, royalty-free license to use, implement, and commercialize the Feedback without any obligation or compensation to you.

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21. CONTACT INFORMATION

If you have questions, concerns, or disputes regarding these Terms or the Services, please contact us:

Fluxvita Corporation Attn: Legal Department 8 THE GREEN Ste R Dover, DE 19901 United States

Email: support@fluxvita.com Website: https://fluxvita.com Product Website: https://jovida.ai

For Specific Inquiries:

Response Time: We will respond to inquiries within 10 business days.

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ACKNOWLEDGMENT

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT:

  1. You have read and understood these Terms and Conditions
  2. You agree to be bound by these Terms
  3. You meet the eligibility requirements (18 years or older)
  4. You understand the Services are not medical advice and should not replace professional healthcare
  5. You accept the disclaimers, limitations of liability, and dispute resolution provisions
  6. You consent to electronic communications and the use of your data as described in the Privacy Policy
  7. You have had the opportunity to consult with legal counsel if desired

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY STOP USING THE SERVICES AND DELETE YOUR ACCOUNT.

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End of Terms and Conditions

These Terms and Conditions were drafted by legal counsel to protect Fluxvita Corporation's interests while providing fair and transparent terms to users. They comply with applicable U.S. federal and state laws, including consumer protection regulations, health information standards, and electronic commerce requirements.

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Document Version: 1.0 Effective Date: Upon your acceptance and use of the Services Last Updated: October 30, 2025

© 2025 Fluxvita Corporation. All rights reserved.