Subscription and Credits Guide | Jovida
Understand Jovida subscriptions, AI credits, plan changes, renewals, billing, cancellations, and how premium usage is calculated.
Plans & Credits
Jovida offers three subscription plans: Standard, Pro, and Max. Each plan is available on a monthly or annual basis. Annual plans are offered at a discounted rate. Please refer to the in-app pricing page for current prices.
The amount of credits issued per month varies by plan - higher-tier plans receive more credits. The monthly credit allowance is the same whether you are on a monthly or annual plan.
Credits Consumption Order
Credits are consumed in order of expiration date, with the soonest-to-expire credits used first. Default order: daily check-in credits -> subscription credits.
---
Plan Change Rules
Upgrade (lower -> higher tier, or monthly -> annual)
- Takes effect immediately. New credits are issued on the same day; remaining credits from the previous plan are forfeited.
- Apple automatically calculates and applies a prorated refund for the unused portion of your previous plan toward the new subscription. Your next billing date will follow the new subscription cycle.
Downgrade (higher -> lower tier, or annual -> monthly)
- Takes effect at the start of the next billing cycle. Your current plan's benefits and credits remain active until the end of the current period.
- No refunds are issued.
---
FAQ
Q: What should I do if I run out of credits?
Your credits automatically refresh the next day. You can also upgrade your plan to receive a larger monthly credit allowance immediately.
Q: Will my credits change if I switch from monthly to annual billing?
No. The monthly credit allowance remains the same. The switch takes effect immediately, and Apple will apply a prorated refund for the unused portion of your current monthly subscription.
Q: When will my credits decrease after a downgrade?
Your current plan remains active until the end of the billing cycle. Credits will only change when the new plan takes effect in the next cycle.
Q: How is the charge calculated when I upgrade?
Apple automatically calculates the remaining value of your current subscription and applies it as a credit toward the new plan. No manual action is required.
Q: Can I still use my credits after canceling my subscription?
Yes. Your credits remain available until the end of the current billing cycle. Once the cycle ends, all subscription credits will be cleared.
Q: Will my credits still be available after my subscription expires?
No. If your subscription is not renewed, all subscription credits in your account will be cleared upon expiration.
Q: How is the billing period calculated for an annual subscription?
The annual cycle begins on your subscription date. Credits are issued on the same date each month and are valid until the next monthly billing date within the annual period.
---
For any questions regarding credits or your subscription, please contact us through the in-app feedback channel.